In the fourth of a spotlight series launched in February to feature integrated business operations (IBO) and administration staff at the Yale Child Study Center (YCSC) and Department of Psychiatry, meet Mary Kate DeMarco, director of research and finance administration.
The IBO model was implemented in October 2019, when Yale School of Medicine (YSM) leadership asked each of the departmental business managers in Psychiatry and the YCSC to collaborate and find opportunities for business operations staff in both departments to work more closely together. The initial collaboration led to further integration of operations in the areas of Human Resources, Faculty Affairs and Staffing Administration, Research Finance and Administration, and Clinical Finance and Administration. Each of these areas are now run inter-departmentally, and the IBO model has been adopted by nearly all YSM departments.